Explore our comprehensive FAQ section addressing common inquiries about our services, pricing, and caregiver qualifications.
We offer a range of home care services, including:
Personal Care (bathing, dressing, grooming)
Companionship & Emotional Support
Dementia & Alzheimer’s Care
Palliative & End-of-Life Care
Medication Reminders
Light Housekeeping & Meal Preparation
Specialist & Tailored Care Packages
Simply contact us via our Enquire Now form on the website, give us a call, or send us an email. We’ll arrange a free care assessment to understand your needs and create a personalised care plan.
Yes, absolutely. All of our carers go through comprehensive training and background checks (including DBS). We ensure they have the skills, compassion, and professionalism required to provide excellent care.
Wherever possible, we match clients with carers based on their preferences, needs, and personality to ensure comfort and compatibility.
Yes, our services are available 24/7 — including weekends and public holidays. We’re here whenever you need us.
The cost of care depends on the level and type of support needed. We offer flexible care packages tailored to suit different needs and budgets. Contact us for a free consultation and quote.
In many cases, we can arrange care within 24 to 48 hours after assessment, depending on your specific needs and situation.
We always have backup carers ready to step in. We ensure that all replacement carers are fully briefed and capable of maintaining the same high standard of care.
Yes, we operate in accordance with the standards set by relevant regulatory bodies, ensuring safety, professionalism, and high-quality care at all times.